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Feedback on ClipFlair Social Network website Webform is not working  Viewed 7736 time(s), 4 post(s), 3/27/2014 7:12:34 AM - by hcasastost

hcasastost
1273 Reputation 65 Total posts
3/27/2014 7:41:31 AM

Dear George,

I've received an email telling me that the webform that opens when you click "send us a message" in the main page of Clipflair doens't work. I've tried it and it doesn't work, the system keeps asking you to fill in a code that keeps changing all the time. Could you check taht, please?

Thanks,
Helena

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George
3430 Reputation 460 Total posts
3/27/2014 7:43:31 AM

thanks for letting me know, I guess you mean http://social.clipflair.net/MonoX/Pages/Contact.aspx
indeed it says Your message was not sent

it might be some misconfiguration at the server, will check the error log to see what issue it has

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2
hcasastost
1273 Reputation 65 Total posts
3/27/2014 8:02:13 AM

great! by the way, the same person has told me that he phoned as well and that somebody answered in Greek and that s/he had no idea what the project was (:-o !!). Could you check if the phone number is correct, please?

thanks!
Helena

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3
George
3430 Reputation 460 Total posts
3/27/2014 11:18:29 AM

I'll change the phone to point to Stavroula's office instead of the central phone of CTI (she had informed them about ClipFlair, but probably some replacement person picked up the phone and didn't know where to forward the call - maybe they should have a per-project table there with contact persons for such cases)

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